트루 바이 힐튼 허쉬 초콜릿 애비뉴

Overall was a decent place; however, the fridge in room would not get cold and didn't have a freezer section, there was no microwave in the room, and there was only 1 small chair for sitting (there were 4 guest)

We had a great stay at Tru. Very close to Hersheypark, so the location is convenient. The room was very clean. We stayed for 2 nights and I wasn’t expecting the room to be cleaned after the first night, but it was, which was awesome. What really stood out though was the staff. From check-in to housekeeping to just passing staff in the hallway, everyone was incredibly professional and friendly. I haven’t experienced that level of customer service outside of Disney, so that was great. My only knock on it would be that the room was a little tight with the furniture. I had a room with two queen beds and found myself knocking into the corners of the furniture quite a few times. The one bed was pretty close to the wall, which made it a bit difficult to get into and out of. It was fine for us, but certainly not roomy. Still, I’d absolutely stay again.

Staff were exceptional and attentive to our concerns. They were always accommodating, friendly and welcoming to us. Considering we had a group of 29 mainly children, the pool was small but overall, my group had a great time. I love the fact that tea and coffee was available 24/7, there was a slight variety in breakfast each morning, they had hot options, it went till 10am, and the lounge area was comfortable and fun for children as well. Definitely a family friendly hotel. The hotel was close to everywhere we needed to go and is in a nice quiet neighborhood. Would definitely stay there again!

Liked: Clean, new, VERY COMFORTABLE bed. Very helpful staff. Close to Hershey Park and great launch point for other visits. Didn't Like: Shower leaked water halfway across bathroom floor into drain (handicapped shower, open bottom).

Corey the GM outstanding! Corey the GM is an exceptional employee. He was so helpful with us when we asked about secured parking and assured not to be concerned that the area is safe. When I called back to let the hotel know we would be arriving late. He remembered our earlier call and asked us how are drive was going and that they'd be waiting for us. Such service and attention to detail is uncommon.

Hotel is clean, modern, and well maintained. Staff is very friendly. Pretty good breakfast too.